Frequently Asked Questions

We leverage cutting edge technology to help our host/partners (you) earn the maximum amount of passive income possible. We can quickly assess the coverage and earnings potential of your location and determine if it improves coverage for the network and if it does, well, we want you to take flight with us. Don’t take it personally if we don’t choose your location. It doesn’t mean your home or building isn’t absolutely awesome – it just means you’re either too early (and we will notify you when the time is right) or you’re too late (a bunch of hotspots are already providing coverage near you).

Fixed Monthly option: If you are the more conservative type we offer fixed payment options starting at $50.00 per month

Helium-enabled LoRaWAN devices are hardware-secured to protect the traffic from the utilized spectrum. This means the security is built-in since devices using the network have AES private key encryption at the chip level.

All approved Helium Hotspots comply with the relevant radio and wireless regulations in the country or region where they are deployed. For example, Hotspots in the US comply with FCC regulations for operating in the unlicensed 902-928MHz spectrum, the CE mark for the European 868MHz spectrum, etc.
Helium released more information here about the security measures they take to keep our network safe.

The units use low electricity at $10 annually at most – can’t complain right?

The Hotspot uses very little data, and nearly zero compared to your other set of devices that are consuming hundreds of GBs per month.

The Hotspot uses data to:
(1) maintain a view of the global Helium Network
(2) send and receive data packets for sensors that are in range and using your piece of the Helium Network

In both instances, the total amount of data usage is extremely small and will never affect your network quality. Expected bandwidth utilized by devices is 1-5kb/s (about the size of a long text message) and devices communicate with the Hotspot over LongFi, not IP (Internet Protocol).